The latest product from Mobilizz, IOX-SAFETY 4 (IS4), has been specifically designed to enhance the safety and efficiency of police fleet operations. With innovative features and cutting-edge technology such as Emergency Mode, IS-4 is set to revolutionize police fleet management, ensuring that every journey is connected and protected for optimal performance. Mobilizz brings the technology, service, and knowledge required to enable your police fleet to be smarter, safer, and more efficient, making sure officers get home safely, every single day.
Mobilizz has established strong partnerships to further enhance its offerings. One notable collaboration is with Geotab, where Mobilizz has worked to deploy the Geotab GO9 device on police vehicles. This partnership has been instrumental in advancing fleet technology and improving the safety and efficiency of police operations.
Question: How old is Mobilize and What are the company's origins?
Answer:
Mobilizz was founded in 1997, evolving into a dedicated telematics provider in 2002. At the time, the term “telematics” wasn’t widely used—most people simply referred to it as GPS tracking or AVL (Automatic Vehicle Location).
Our transition into telematics in 2002 began while developing an ERP solution for a client with a fleet of around 20 trucks. The fleet owner requested GPS tracking for better visibility, prompting us to search for a solution. That search led us to a small company called Geotab, which, at the time, had just four employees. From our very first meeting, we recognized that Geotab had the potential to revolutionize the industry—and we knew we wanted to be part of that journey. In 2002, we officially partnered with Geotab, marking the beginning of our expertise in fleet telematics.
Our expansion into law enforcement began in 2018 with Belleville Police Service (Canada), our first police fleet customer. They initially implemented our solution in approximately 20 patrol vehicles, primarily to collect real-time odometer readings for more precise oil change and maintenance scheduling. Since then, Mobilizz has not only expanded the scope of telematics applications for police fleets but has also grown its law enforcement customer base, which has more than doubled in the past 12 months.
Question: For some police fleet managers and police fleet professionals who may not be familiar with Mobilizz, can you provide a summary of your hardware, software, and services?
Answer:
Mobilizz is a Fleet Technology Provider (FTP), which means we specialize in providing leading-edge solutions that enhance efficiency, safety, and performance for police fleets.
Our flagship offering is the Geotab telematics solution, which includes award-winning hardware and a powerful online fleet management interface for real-time vehicle tracking, diagnostics, and fleet optimization. In addition to telematics, we provide a comprehensive suite of fleet solutions, including the following hardware and software:
Beyond our hardware and software offerings, Mobilizz delivers numerous value-add services, including:
Every piece of technology and services we offer is carefully curated, extensively tested, and seamlessly integrated to align with our vision: Safer Connected Roads for All.
Question: How have fleet managers' needs changed over the past 5-10 years? What is new in terms of what they are asking for now?
Answer:
Overall, we’ve observed fleet management in law enforcement transform from a behind-the-scenes function into a mission-critical role. As their responsibilities have expanded, so have their expectations from vendors, making adaptability, responsiveness, and innovation more important than ever.
With this newfound recognition and responsibility, the role of the fleet manager has evolved significantly. Their needs have shifted in three major ways:
Question: What can you tell us about your new product, IOX-SAFETY 4?
Answer:
IOX-SAFETY 4 (IS-4) is a hardware product that we have been working on for a few years and are very excited to bring this to market. We have worked closely with our customers and advisory team to develop true product market fit.
The latest model, IS-4, is a small form factor device that quickly and easily connects to the peripherals in a police vehicle, being master lights, siren, and gun locks. We also added on a K-9 and Prisoner Compartment temperature sensor to address critical in-field concerns. Recognizing that police fleets operate a mix of vehicle makes, models, and control systems, we designed IS-4 to be controller- and vehicle-agnostic—ensuring effortless compatibility regardless of a fleet’s age or configuration.
A key advantage of IS-4 is its direct integration with the Geotab platform, allowing agencies to track the precise location and time of light and siren activation, as well as detailed gun lock usage. The gun lock connection not only logs events but can also trigger instant alerts to Dispatch if a weapon is unlocked while a vehicle is in patrol mode, ensuring real-time situational awareness. Additionally, data can be fed directly into Computer Aided Dispatch (CAD) systems, providing Dispatch with a comprehensive operational picture at any given moment and required information for critical incident management.
One of the most significant challenges officers face today is the lack of an audit trail when prisoners claim cabin temperatures were too hot or too cold, claims that have been used in court to challenge arrests on human rights grounds. With IS-4’s temperature monitoring, officers now have indisputable, time-stamped data to validate in-cab conditions remained within acceptable and humane limits, removing this legal vulnerability.
Perhaps the most game-changing feature of IS-4 is its Emergency Upload capability. When a police vehicle’s lights or sirens are activated and the vehicle is in motion, data is transmitted at a second-by-second frequency, instead of every 45–60 seconds (industry standard). This unlocks tremendous potential for integrations with Smart City infrastructure and driver alerting systems like HAAS Alert, by providing real-time hazard notifications to nearby vehicles and pedestrians.
IOX-SAFETY is a revolutionary piece of technology designed specifically for police fleets by delivering total situational awareness, improved dispatching intelligence, greater officer safety, and a complete audit trail for liability protection, compliance, and training purposes.
We are setting a new standard for law enforcement with IOX-SAFETY.
Question: How is Mobilize different from other competitors?
Answer:
Mobilizz is fundamentally different; we are a Fleet Technology Provider (FTP), and it all starts with our specialized knowledge, exceptional service, and broadest selection of the industry’s best technology.
In short, Mobilizz delivers the broadest and best technology, the most dedicated service, and the deepest expertise—all tailored exclusively for public safety.
Question: What is your greatest strength or competitive point of difference?
Answer:
Our greatest strength lies in our unwavering commitment to a “Hospitality and Service First” approach when working with our customers. We don’t just aim to be a vendor—we strive to be the most trusted and admired partner in every police department we serve. Our team operates with the mindset that exceptional service, responsiveness, and genuine care should be the standard, not the exception. Every interaction, whether it’s a support request, a consultation, or a routine check-in, is handled with the highest level of professionalism, urgency, and attentiveness. Police fleets need reliable partners who don’t just meet expectations but exceed them, time and time again. At Mobilizz, we are not just raising the bar—we are redefining what police departments should expect from their vendors.
Question: Tell us about your partnerships, such as the one you have with Geotab.
Answer:
Partnerships are the basis on which Mobilizz was founded. A strong partner network is vital to the growth and development of any industry, and the police industry is no exception. At Mobilizz, we are proud to have built strong and lasting partnerships over the years, a testament to our success and continued growth. As the saying goes, “The whole is greater than the sum of its parts,” and the same is true for Mobilizz and its partners.
As an FTP, we let our partners such as Geotab focus on what they do best— engineering and developing industry-leading technology. This allows us to focus on what we do best, bringing the best available technology to you, the customer. With 30 partners and counting, Mobilizz simplifies the customer’s experience by being a one-stop-shop for all fleet technology needs.
Question: What kind of customer support do you offer?
Answer:
We understand that policing is an emergency-driven profession, where every second counts. That’s why our support model is built with the same sense of urgency and responsiveness that police services demand in the field.
To achieve this, we provide a comprehensive mix of support channels, including phone, chat, and email, ensuring that our customers can reach us in the way that best suits their needs. Beyond these traditional methods, we leverage modern technologies like screensharing sessions and personalized Loom video walkthroughs to provide clear, step-by-step guidance—far more effective than static PDFs or screenshots. We meet you where you are—if a support option isn’t working for you, we will figure out a way that does.
By continuously refining our approach and embracing innovative solutions, we ensure that police fleets receive the most responsive, mission-critical, and user-friendly support possible.
Question: You will be exhibiting at Police Fleet Expo 2025 for the first time. What will attendees find when they stop by to see you and your team?
Answer:
Yes! We are thrilled to be exhibiting at Police Fleet Expo 2025 for the very first time! We will be at Booth #935.
At our booth, you will find:
For more information, contact Chris Candy, VP, Business Development at Mobilizz: ccandy@mobilizz.com or by visiting www.mobilizz.com.